The Internet Business Suite (IBS) ensures that user registration and login are easy and effective. From initial registration, including confirmation mail, to signing on to login pages in your own design. In addition to using your own registration and login pages, third-party identity providers such as Facebook, Google, yahoo!, Windows Live, PayPal or any open ID provider can also be set up. In addition, the function can also be used via REST interfaces.

IBS offers secured logins which not only ask for a password but also for another form of identification for the user, such as a PIN that is automatically sent to the user via text message.

For services that address a closed user group, the "Invite to register" function is available to invite these users to participate in the service.

IBS allows simple connection of rich client technologies in classic smartphone and tablet apps, set-top boxes, through to applications in cars or household appliances. All types of rich clients are quick and easy to connect via the user interface of the admin panel using the authentication protocols OAuth 2.0 and OpenID Connect.

An OAuth token enables access to third-party applications. The content of the token can be conveniently configured via the IBS admin panel, thus ensuring that the service has access to the information it needs.

IBS supports both single sign-on (SSO) and single logout (SLO), which means that users only have to enter their login data once in order to sign on to all of their registered services. Logout works the same way. This dispenses with the need to enter the login data again when switching between services.

Thanks to the configurable "Remember me" function, login data no longer needs to be entered when using an application the next time. Users remain logged in even if the browser session is interrupted.

In addition to password change and recovery, IBS also allows password guidelines to be defined - from simple to multilayered passwords for applications with high security requirements. This covers both the length of the password and its complexity.

The "Login for unconfirmed customers" function allows users to log in for a specific period of time to services approved for this purpose, even if they have not yet confirmed their e-mail address via the double opt-in process during registration.

In addition to standard attributes to be queried for user registration, you can use the Administration Portal to create additional user attributes such as hair color or shoe size. You can also specify whether the filling of these attributes is optional or mandatory in the registration process.

All attributes known for a customer in the IBS are provided during the course of the login or are made available in independent operations. Based on this authorization information, permission can be granted for the relevant areas within the service.

Authorization information for users in IBS can be automatically stored during registration for a new account in the form of account attributes. The information is then available for the APIs in the IBS and during login procedures.

As an alternative to defining account attributes in IBS, attributes for rights allocation can also be defined in the individual service and permanently stored in the IBS through REST API.

IBS allocates functions based on defined triggers for sending notifications both to end customers and to the service itself. Either predefined notification templates or individually generated templates can be used for end customer communication; for service communication (server-to-server), these notifications are available in a message queue.

In addition to customer communication, various events are also allocated to the service via the message queues. This allows individual tasks to be executed in the service provider's systems if necessary.

IBS allows product and contract properties to be individually defined. This can include, for example, the product-specific definition of contract term, notice periods or billing periods.

Subscriptions can be customized using the contract design feature. Options that can be flexibly defined include, for example, contract term, free months, notice period and billing periods as well as contract blocking.

The function for rights provisioning during product booking allows product-specific user rights to be assigned when a product is booked. These rights are then allocated to the services as account attributes.

As an alternative to defining account attributes in IBS, attributes for rights allocation can also be defined in the individual service and permanently stored in the IBS through REST API.

The Internet Business Suite provides various triggers within the product lifecycle (e.g., completion of product booking, expiration of subscribed products, etc.). In connection with the customer and service notification, the service can interact flexibly with the end customer in order to commit them to a contract extension or other products. Every event can be linked individually in the services with e-mail templates that are predefined or defined by the user.

In addition to customer communication, various events are also allocated to the service via the message queues. This allows individual tasks to be executed in the service provider's systems if necessary.

IBS offers various payment methods which can be used for purchasing products or subscriptions. The following methods are offered, among others: PayPal, credit card, direct debit, online bank transfer, Paysafecard, Telefonkarte Comfort, payment via mobile phone bill. In addition, IBS can also be expanded if necessary to include a host of local payment methods.

The IBS can also be used to sell products which are paid for and billed just once (pay-per-click).

In addition to one-time purchases, subscription products can also be offered via the Internet Business Suite. IBS ensures regular collection of the amounts due for the respective products. Payment frequency, amounts and currencies can be freely defined.

IBS supports payment and billing of services based on actual consumption. Payments can be collected at specific times or on a regular basis, depending on what the service requests.

The Internet Business Suite is able to process multi-currencies. You can specify a specific currency for each individual transaction.

Each product can be configured via the administration panel with flexible pricing conditions, such as discounts or surcharges.

For each transaction, you can set the applicable tax rule of the specific country.

The Internet Business Suite provides a PDF generator which can be used, for example, to quickly and easily generate customer receipts, etc., in PDF format.

The IBS automatically sends notifications in the event of failed payments. In addition to a message from the IBS administrator, the customer is also notified by e-mail with a request to check their payment details.

The Customer Self Care (CSC) add-on provides end customers with a powerful tool to independently maintain their customer data, such as their address. This is carried out conveniently via a frontend that is simple to integrate into the application.

The Customer Self Care add-on gives end customers the ability to independently manage their account-specific data, such as user name, password or their third-party identities.

The Customer Self Care add-on allows end customers to manage their permissions for newsletter mailings or third-party access.

With the Customer Self Care add-on, end customers can conveniently manage their own contract data, such as contract term or subscription duration.

The Customer Self Care add-on allows end customers to manage their billing and payment information, such as billing periods, payment types or preferred currency.

By displaying the purchase history customers have a view on all transactions they made in the past, for example pay-per-click transactions or booked subscriptions and all ongoing contracts.

The Customer Care module offers agents a graphical user interface to easily search for customers, e.g., using their name or e-mail address.

This function allows customer care agents to block or unblock customer accounts for further access; this may be necessary if the password has been entered incorrectly several times and the account blocked.

In addition to blocking and unblocking, the IBS offers manual deregistration of services and deletion of accounts.

This function enables the agent to act on behalf of the user in their customer self-care view, for instance to make changes to master data. Users and agents thus have the same view of the masks.

Any service can be designated as a CCM service, which allows your CCM agent to also automatically have access to the service.

This function enables an existing Customer Care System to be integrated by a link.

Every customer contact can be recorded with a configurable activity history. Both the entry channel and activity categories can be freely defined.

The Reporting module provides a graphical presentation covering a host of topics for a quick insight into the development of the services within IBS. These can include user figures, registrations, logins, subscriptions, sales or revenues from subscriptions.

The generated graphics can be easily printed or exported to Excel.

The Data Self Service module offers service operators a convenient way of exporting all the raw data for their service in order to further process it in a data warehouse or a campaign management system.

Data can be exported in .csv, .json, .xml file formats.

The export history shows users at a glance what data was last exported, and provides information about the status of current exports.

For security reasons, files are packed in a password-protected zip file and made available for download. The password can only be accessed by the exporter.

Export permission can be defined for each service, so that exporters can also access the data for the service assigned to them.